Refund policy

At Hosiery4less, we want you to love your purchase. If an item doesn't work out and meets our return guidelines, we're happy to help.

Order Changes & Cancellations

Once an order is placed, it cannot be changed, modified, canceled, or added to.

Final Sale

The following items are final sale and cannot be returned or exchanged:

Shoes
Jewelry
Hair accessories
Sale items
Orders that have left the United States
All purchases made within 7 days before Pesach or Sukkos

Return Eligibility

Fashion Items

Returns for fashion items are accepted within 7 days of delivery or when your order is marked as ready for in-store pickup.

The delivery or pickup-ready date is considered Day 1.
Saturdays and store holidays/closed days are not counted.
Returns initiated within 3 days qualify for a refund to the original payment method.
Returns initiated within 4–7 days qualify for online credit.
A 10% restocking fee per item will be deducted from all approved returns.

Basic Items

Returns for basic items are accepted within 30 days of delivery or when your order is marked as ready for in-store pickup. Eligible returns qualify for an online credit.

Return Requirements

Items must be:

Unworn, unwashed, and free of odors
In their original condition, with all tags attached
Returned with the packing slip

Items with opened, damaged, or altered packaging are not eligible for return.

How to Return an Item

Log In: Enter your email and order number here.
Select Your Order: Navigate to the order containing the items you wish to return.
Choose Items to Return: Select the specific items you want to return from that order.
Request a Return Label: Follow the prompts to request a return label.

Return Label Fee

Customers who purchase Checkout+ Return Coverage will receive a prepaid return label at no additional cost for eligible returns.

If Checkout+ Return Coverage is not selected at checkout, the cost of the return shipping label will be deducted from the refund or online credit issued for the returned item(s).

Prepaid return labels are available only for U.S. deliveries.

Refunds

Once your return is received and approved, please allow up to 5 business days for your refund to be processed.

Damaged or Incorrect Items

If you receive a damaged or incorrect item due to our error, please contact us within 7 days of delivery. Once approved, we will provide a replacement, refund, or online credit.

We are not responsible for items forwarded or transported outside the United States after delivery. If an issue is discovered after an order has been transported outside the United States, it is the customer's responsibility to return the item to us for review and resolution.

Please note: Color running in black-and-white garments is not considered a defect.