Refund policy

At Hosiery4less, we are dedicated to delivering an exceptional online shopping experience. If an item doesn’t meet your expectations and is eligible for return according to our policy, we are happy to accept a return.

 

ALL SHOES ARE FINAL SALE

 

Return Policy:

Returns are accepted within 7 days of delivery or when your order is ready for in-store pickup. 

  • The day an order is delivered or marked as ready for pickup is considered Day 1 of the return window. Saturdays and store holidays/closed days are not counted as part of the return period.
  • A 10% restocking fee per item will be deducted from your refund.


Return Conditions:

  • Items must be in their original condition: unworn, unwashed, and unscented with all tags attached.

  • The packing slip is required for all returns.

  • Items with opened or altered packaging are not eligible for return or exchange.

 

Order Cancellation Policy:

    • Once an order is placed, it cannot be changed, canceled, modified, or added to.

 

Return Process:

  • Log In: Enter your email and order number here.

  • Select Your Order: Navigate to the order containing the items you wish to return.

  • Choose Items to Return: Select the specific items you want to return from that order.

  • Request Return Label: Follow the prompts to request a prepaid return label.

Important Notes:

  • Refund Processing: Please allow up to 5 business days for your refund to be processed after we receive the returned items.

  • Responsibility for Lost or Stolen Packages: Once the order is fulfilled, we are not responsible for any lost or stolen packages.

  • Returns of Damaged Items: To submit a damage claim, click here.  Damages returned without authorization from our online department will not be accepted.

    We cannot address any damage claims submitted after 30 days from the purchase date. 

  • Color Running: For Black and White clothing, color running may occur, and we are not responsible for such issues.

 

Yom Tov and Sale Policy:

  • All sales within 7 days before Pesach and Sukkos are final sale.

  • Sale items are final sale

 

We hope this policy helps you shop with confidence! If you have any questions or concerns, please don't hesitate to contact us.